FAQ

# Frequently Asked Questions (FAQ)  

## 🚚 Shipping & Delivery  

### 1. How long does shipping take?  
We process orders within **1-3 business days**. Shipping times vary depending on your location:  
- **United States & Canada**: 7-14 business days  
- **Europe**: 10-20 business days  
- **Australia & New Zealand**: 12-25 business days  
- **Other Countries**: 14-30 business days  

If your order is delayed, please contact us at **ofbs@oneflashbangstore.com**.  

### 2. Do you offer international shipping?  
Yes! We ship worldwide. Shipping rates are calculated at checkout.  

## 💳 Payments  

### 3. What payment methods do you accept?  
We accept:  
✅ **Visa, Mastercard, American Express**  
✅ **PayPal, Apple Pay, Google Pay**  
✅ **Shopify Secure Checkout**  

All transactions are **100% secure and encrypted**.  

## 🔄 Returns & Refunds  

### 4. What is your return policy?  
We offer a **30-day return policy**. If you’re not satisfied, contact us within **30 days of receiving your order** for a refund or exchange.  

### 5. How do I start a return?  
Simply email **zxm@oneflashbangstore.com** with your order number and reason for return. We’ll provide instructions on how to send your item back.  

## 📦 Order & Tracking  

### 6. How do I track my order?  
Once your order is shipped, you’ll receive a tracking number via email. You can track your package [here](#).  

### 7. Can I change or cancel my order after placing it?  
If your order hasn’t been processed yet, we may be able to modify it. Please contact **zxm@oneflashbangstore.com** as soon as possible.  

## 🎟️ Discounts & Promotions  

### 8. How do I use a discount code?  
Enter your discount code at checkout before completing your payment. If the code isn’t working, make sure:  
- It hasn’t expired  
- It meets the promotion’s minimum requirements  
- It hasn’t already been used  

## ❓ Need more help?  
Contact our support team at **ofbs@oneflashbangstore.com** or visit our [Contact Us](#) page.